It includes Microsoft Word, Excel, PowerPoint, Entourage and Virtual PC. Note: At the moment the Office 365 mobile apps will take you to the help and support pages, but there’s no direct method to create a support ticket.
#OFFICE 365 SUPPORT NUMBER FOR MAC#
The address added will not be listed on the Active user's page, but it will appear in Microsoft's system as an alternate email address, which can used to validate the caller during the creation of a support case. Microsoft Office 2004 for Mac was released on May 11, 2004. All of these methods will create a ticket that goes to Microsoft support, but whichever way you log a ticket, you’ll need to be online. Scroll down and under Alternative email address, input the desired address. Our specialists can answer questions, provide more information, and help you understand what Microsoft 365 can do for your business. Have a Microsoft 365 sales specialist contact you within two business days by filling out this form or see other ways to get in touch. Our specialists can answer questions, provide more information, and help you understand what Microsoft 365 can do for your business. Talk one-on-one with a Microsoft sales specialist. Option 2 - Add an alternate email address to the existing administrator userĮdit the user and go the Roles section. Have a Microsoft 365 sales specialist contact you within two business days by filling out this form or see other ways to get in touch. You're about to change this user's sign-in information. This may bring up the following message for your confirmation. Under Aliases, type in a new email address and use the drop-down to select the desired domain. Log into the Office 365 admin center and look up the user. Option 1 - Update the UserPrincipalName/Username value in the Office 365 admin center For example Build 13127 (build number for version 2008). The build number is the one that can help you to create a report with a list of unsupported devices. It’s also important to note that each version number has a unique build number.
Options and steps to populate a valid email address for an Office 365 user account - Microsoft 365 Apps support is based on the version numbers. Get support in the Microsoft 365 admin center. Get help and support whether you're shopping now or need help with a past purchase.
#OFFICE 365 SUPPORT NUMBER HOW TO#
Users cannot change their own account permissions and their account needs to be updated by another administrator.įor more details and step-by-step guidance on how to assign administrative roles to users, please see Assign admin roles.įor more details on administrator roles, please see About admin roles.įor more information on how to populate a valid email address for a user account, see the "More Information" section below.